As we approach 2025, the role of HR and technology continues to evolve, especially in the realm of talent management and productivity enhancement.
Among several gaps, the SHRPA Global State of HR Industry Report revealed a significant gap between HR leaders’ readiness to adapt and their ability to execute talent initiatives, particularly in leveraging AI and analytics. Despite high readiness, many HR departments still struggle to fully harness these technologies to drive productivity. How can HR leaders improve their capabilities going into 2025 and ensure they are able to leverage technologies like AI to create the right impact?
Our conversation with Shinichiro Uzawa, APAC People Consulting Leader at EY, sheds light on the challenges and opportunities HR leaders face in leveraging AI and analytics for talent impact. We explore what is critical for HR leaders across Southeast Asia and APAC to further enhance HR capabilities and strengths and look at what will be critical to deliver talent success in 2025.
Key highlights of conversation include:
- High HR Readiness vs. Execution Gap: Despite readiness to adopt AI, HR leaders face difficulties in executing effective talent initiatives due to underutilization and resistance to change.
- Challenges with Legacy and Cloud Systems: Organizations must address internal resistance to shift from legacy systems to modern, standardized HR technologies.
- Importance of Change Management: HR leaders must ensure a strong change management framework to facilitate technology adoption, especially in regions with diverse business needs.
- Focus on Employee-Centric HR: A shift to an employee-centric approach is necessary, where the user experience is prioritized over product-based thinking.
- Skills-Based Approach to HR: As skill shortages grow, adopting a skills-based organization model will be crucial for matching talent to business needs.
- Leadership and AI Skills: HR leaders must focus on improving leadership skills and embracing AI to drive future HR success.
- AI as a Tool for Productivity: To truly leverage AI, HR departments need to create super users who can spread AI knowledge throughout the organization.