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Transforming learning digitally: Bank Mandiri’s story

• By People Matters
Transforming learning digitally: Bank Mandiri’s story


As we enter a new economy and society, business priorities are changing. Organizations that are at the forefront are already transforming their capabilities and rethinking their ideas on performance and growth. They are moving away from the initial phase of digital transformation onto the next phase of hyper-digitization. In this next phase, businesses will harness smarter, game-changing technologies to become hyper-digitized organizations. This means they will be creating new avenues of developing in-house talent, identifying talent gaps and accelerating performance, all of which will be key focus areas for organizations today.

To bring forward best practices by companies future-proofing their organizations and their workforce for hyper-digitization, People Matters and Sum Total in their exclusive video interview series bring to you the success story of Bank Mandiri. It is the largest bank in Indonesia in terms of assets, loans and deposits. Mr Steven Yudiyantho, SVP, Human Capital Strategy and Management, PT Bank Mandiri, Indonesia, and Amanda Wellborne, Sr. Strategist Business Strategy and Transformation, SumTotal share their thoughts on how technology can help enhance better learning experiences. "Technology is central to the engagement you have with the learner. That user experience of the learner is invaluable, and it will add to your company culture and what your company knows about its people and how you go about developing people," they said.

Insights from the video:

•         Why has competition in IR 4.0 become sophisticated and complex?         

•         In this new digital era, what are the challenges in attracting, finding and retaining the right talent?

•         In a complex work environment, how can one learn about navigating complexity, tolerance with ambiguity and emotional agility? 

Watch the video to find out more about how they are addressing these skill gaps, the learning agility that the future talent needs to focus on, how the concept of hyper-digitization is affecting the industry, and the evolving role of CHROs and CEOs in hyper-digitization.