EMPLOYEE RELATIONS

Feeling watched? A brief guide to workplace privacy

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A staggering 70% of large companies are actively monitoring their employees, and the signs might be more subtle than you think.

Feeling like you’re being watched at work used to be the stuff of spy movies, but it’s increasingly becoming a reality in offices worldwide. According to TimeDoctor, an estimated 70% of large companies conduct employee monitoring, with a staggering 96% using time-tracking tools to observe work hours. 


This increased surveillance is not lost to employees, with 40% saying they are aware they’re being monitored and are unhappy about it. However, another 40% admit that online monitoring has made them more productive.


What are the signs that you are being monitored?


Due to advances in technology, employers now have more tools than ever to monitor their staff, from tracking software on office laptops to GPS devices on company vehicles.  While these systems are typically discreet, there are subtle indicators that you may be monitored at work:


  • Sudden or unexplained managerial awareness. Does your manager or superior seem to know an unusual amount of information about your actions or conversations you thought were private? It could be a sign that you’re being monitored.


  • Device-related changes. Your computer or other electronic devices may start to act strangely once monitoring applications are installed. Look out for sluggish performance, unusual pop-ups, a webcam light that turns on by itself, or unfamiliar applications in the background.


  • Unusual requests for access. While requests from IT or your manager to access your computer, phone, or other devices are normal, they may indicate that monitoring software is being installed, especially if it's done too frequently or unexpectedly.


  • Changes in Internet speed. Monitoring applications consume a significant amount of bandwidth. A noticeable slowdown in your internet connection — especially when opening specific websites or applications — could also indicate the presence of monitoring apps.


  • New security protocols. The implementation of new security measures is another sign of increased monitoring. Take note of restrictions on accessing certain websites, mandatory VPN usage, or prohibition on using personal email on company devices.


If you suspect that you are being monitored at work, the best response is often to discuss it with your manager or HR team. Sharing your concerns about surveillance can create clarity, reduce anxiety, and foster shared accountability within your team. 


Best practices to follow


The following are some steps you can take if you are being monitored at work:


  • Familiarise yourself with company policy. Take the time to read up on your company’s monitoring policies, particularly on the tools used and what information is being tracked. You can also consult with your HR officer for further clarification and guidance.


  • Know your rights. While employers have broad rights to monitor company-owned devices and premises, employees also have specific privacy protections depending on their location. For example, both Singapore and Thailand have recently introduced personal data protection laws that prevent employers from collecting and processing employees’ personal information in the context of workplace monitoring without their consent. 


  • Be mindful of your work activities. Avoid using work devices for personal activities and log out of work systems after hours. Keeping work and personal tasks separate on different devices helps reduce issues of non-work activities being monitored.


  • Protect your personal information. Make sure any personal or identifiable information, such as passwords and personal email addresses, is not stored on company devices or networks. This not only protects your privacy but also adds a layer of security in the event of an external data breach.


  • Seek legal advice. If you have reason to believe your company’s surveillance policy is too intrusive or is being conducted in an unethical manner, consider getting help from a legal professional. An employment lawyer can help you better understand your rights and determine the best course of action. 


With employee surveillance becoming a more widespread practice, it’s even more important for employees to take a proactive and informed approach to understanding what their employer’s policies are and to protect their privacy in the process.

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