Amazon slashes workplace injuries 43%, lost-time incidents fall 70% in recent years

Amazon has delivered another strong year of workplace safety improvements, reporting a 43% reduction in its Global Recordable Incident Rate (RIR) since 2019 and a 70% decline in its Global Lost Time Incident Rate (LTIR) over the past six years.

The company attributes the progress to its ongoing investments in innovation, employee training, and a safety-first culture.

Since 2019, Amazon has invested more than $2.5 billion in safety initiatives, including ergonomic upgrades, robotics, and AI-driven tools. Over 200,000 employees contributed safety suggestions through Dragonfly, Amazon’s proprietary feedback platform, helping the company address risks in real time.

“Behind every metric is a person,” said Amazon’s Vice President of Global Workplace Health and Safety. “Keeping our employees and partners safe is the most important thing we do, and it drives how we innovate, invest, and operate every day.”

In the U.S., Amazon reported continued improvements across its General Warehousing and Storage and Courier and Express Delivery Services sectors. RIR in the U.S. courier sector dropped 59% over six years, while LTIR fell 81%. Globally, the company conducted 10.4 million safety inspections in 2025, a 33% increase from the previous year.

Amazon’s approach combines “Prevention through Design,” which engineers risks out before they reach employees, with hands-on training and continuous validation. Technologies such as assistive robotics, like Robin, Cardinal, and Proteus, help reduce physical strain, while AI tools support front-line employees in daily operations.

The company also emphasizes safety for its partners, including delivery drivers and long-haul carriers, providing advanced visibility technologies, in-vehicle monitoring, and training through programs like the Integrated Last Mile Driver Academy.

“Every year, we continue to learn more, improve more, and innovate more in service of keeping people safe,” the company said. “Together, we’re making Amazon safer every day.”