During growth initiatives, operating model shifts, cultural change, and new ways of working, employees are often uncertain, unclear and uncomfortable. Productivity, performance, and ROI tell you what happened, but only after momentum has been lost. What’s often missing is visibility into whether the behaviours required for change are actually taking hold across a complex, diverse workforce.

In this webinar, we’ll explore the business value of recognition as more than engagement or reward. When designed intentionally, recognition operates as a real-time system for reinforcing priorities, aligning behaviour to strategy, and creating clarity in complex environments. Drawing on Achievers Workforce Institute insights and real-world examples, we’ll show how organisations use recognition data to understand what’s being reinforced, where change is sticking, and where leaders need to intervene — before transformation stalls.

Join Achievers’ Global Head of Recognition and Rewards Insights, Emma Harvie, and Coles Group’s Head of Performance and Rewards, Daniel Erwin, for a practical discussion on how recognition can become a powerful lever for behaviour change at scale, especially during times of business transformation.

Key takeaways:

• How recognition can drive behaviour aligned to business priorities, not just sentiment or morale
• Why recognition is uniquely effective in complex, distributed, and diverse environments
• How leaders use recognition signals to course-correct transformation before outcomes slip

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